Refund Policy

Web Hosting Services: 30 Day refund policy We provide 30 days money back guarantee for our service. The following methods of payments are non-refundable, and refunds will be posted as a credit to the account:
  • Bank Wire Transfers
  • Western Union Payments
  • Checks
  • Money orders
VPS / Cloud Services For VPS / Cloud services the refund period is 14 days, deducting the usage until cancellation on an hourly basis. Beyond 14 days no refund is possible.
Dedicated Server Services For Dedicated Server services the refund period is 12 days, deducting the usage until cancellation on an hourly basis. Beyond 12 days no refund is possible.
There are no refunds on domain registration, domain related other services, administrative fees, licenses for os, software, control panel etc., and installation fees.
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
We will refund your money ONLY if you have any technical issue with our services.
No refund will be made if your Service(s) are suspended or terminated.
Your refund request has to be justified with valid technical issue faced due to services
If you request for a refund after 30 days, Your refund request cannot be processed.
No Refund is applicable on the monthly plans purchased.
We do not refund when customers host illegal contents such as a copyrighted mp3 file or video files. We do not allow hosting illegal contents such as mp3 or video or audio files without proper copyrights.
No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.